Thursday, June 18, 2009

New York State of Mind

Quick update!!

I've been working the night shift for a week now and I must say that I rather enjoy it. We spend most of the 8hrs on the phones now instead of sitting in a classroom reviewing things we learned in training so that we can use them on the phones on a daily basis. Being on the phone really isn't that bad, although the person calling expects you to know what's going on. My only complaint at the moment is the fact that I have given my extension to a number of customers but managed, two days ago, to lock myself out of my voicemail due to not knowing the password! I called IT last night and put in a trouble ticket to get it unlocked but the email I received said it may take until 6/24 for it to be taken care of!! Ah, panic...

On a different note, Neal and I decided to do something a little different this weekend so we're taking a trip to New York City. I'm a little nervous about it, to be honest, due to the fact that the last time I saw NYC I was within a large charter bus and never stepped outside without a chaperone. This time we'll be taking the train in from New Haven and either walking or taking a cab to The Met, where I have never been. I'm excited and terrified all at the same time; New York is NOTHING like Chicago. Also this weekend we'll be spending Sunday afternoon with another couple from the Vineyard, which should be great fun, and on Sunday night we're going out for drinks with Neal's sister and brother-in-law, whom I have yet to meet. They live out of state so this will be my first time meeting them and I've been told that his sister is wild with anticipation...

Work time! Get excited. (God, please don't let me have any angry people today, and if I do, please help me keep them calm and help as much as I can, thank you!)